Update to VOA registration for Check, Challenge, Appeal (CCA)

Registration is mandatory for ratepayer or their agents wishing to appeal via the, also mandatory, CCA process.

A link to our original article is here which will get you started if you have not already done anything.

The VOA system is subject to continued “improvement” (or to put it another way as more people try to use it and complain they make it slightly easier). They no longer request the home address of any person making a registration. Whilst registering, assistants to an account are no longer required to complete an identification verification.

These changes go some way towards satisfying client concerns as to where their confidential information is held.

If you have already registered and your home address is displayed on your VOA dashboard you can now change it to your business address.